The demise of Sears and other legacy retailers notwithstanding, consumers still do roughly 90 percent of their shopping in stores. According to research from Morning Consult, only 24 percent of adults shop more online than they do in stores.
A growing number of retailers are turning to blockchain technology to better control their lines of supply. De Beers is using the tech to track diamonds while Walmart is keeping tight tabs on leafy green vegetables to quickly assist in recalls should food safety issues arise.
Tractor Supply Co. with 1,900 stores spread across the rural parts of America has seen its sales grow 56 percent over the past five years. The chain plans to add 500 more stores over the next 10 years.
Senators Bernie Sanders of Vermont and Elizabeth Warren of Massachusetts have sent a letter to Amazon.com asking the company to provide a response to reports that appear to show it engaging in “potentially illegal anti-union behavior.” The letter follows Amazon’s recent announcement that it was increasing its minimum wage to $15 an hour beginning on…
Hasbro announced its intention to make “meaningful organizational changes” that will result in a “single digit” reduction of the company’s global workforce. The company went public with its intent as it heads into the holidays with one of the biggest sellers of its products, Toys “R” Us, no longer in business.
The number of robocalls that Americans received on their mobile phones increased 50 percent between February and July, according to YouMail. So-called robocalls and unwanted telemarketing calls top the list of consumer complaints received by the Federal Communications Commission last year.
Burger King’s new limited edition “Nightmare King” sandwich comes with a quarter pound burger, a crispy chicken fillet, bacon and American cheese on a green, sesame seed bun. The fast-food chain tested the sandwich on 100 participants over 10 nights and found their incidence of nightmares increased by 3.5 times after consuming it.
Thirty-eight percent of French consumers used click and collect services last year, up two points over 2016, according to the Federation of E-commerce and Distance Selling (FEVAD). Consumers are increasingly drawn to these services because they are convenient without incurring delivery costs associated with home delivery.
Leading digital signage industry analyst and consultant Lyle Bunn died Oct. 9 of complications from colon cancer. He was a longtime friend of and contributor to RetailCustomerExperience.com and sister site DigitalSignageToday.com.
Hal Charnley, president of Wiser, explains why the brands and retailers that succeed are the ones that adapt and embrace the changing role of physical retail and use the store to their advantage.