Stephanie Weagle, CMO, BriefCam,
Read this customer experience case study to learn how ABC Fine Wine & Spirits improved NPS and the effect it had on their average transaction value.
Read this customer experience case study to learn how a leading beer retailer increased their CSAT survey response rate by 10x
With interactive digital signage, end users have to consider whether they can afford it, whether their software can support it and whether they actually need it.
Alex Bäcker, CEO, Qless, says retail success isn’t about trying to out-Amazon Amazon, but providing what Amazon and its peers cannot — face-to-face customer service in a comfortable, welcoming space.